About Viindhya Gold
01What is Viindhya Gold?+
Viindhya Gold offers structured gold and silver purchase and savings plans that let you accumulate gold or silver over time and earn additional metal as a reward. Plans are grouped into three categories:
- Short-term purchase plans: Prime 3 (3% additional in 3 months), Elite 6 (7% additional in 6 months), Easy Pay (30% down payment, balance in 10 EMIs, 11-month plan), Lite 12 (up to 15% additional in 12 months)
- Long-term purchase plans: Smart 36 (up to 30% additional in 36 months), Advantage 60 (up to 45% additional in 60 months)
- Savings plan: eDibby — 100% additional reward on your first contribution, plus 3% additional reward on every subsequent monthly contribution
02Where is Viindhya Gold's head office located?+
Address: Viindhya Gold, B 15 & 16, Industrial Estate, Sanath Nagar, Hyderabad, Telangana 500018.
Office hours: Monday – Saturday, 9:30 am – 6:00 pm.
03Whom do I contact for support?+
For online support, reach us on our toll-free number (1800-569-7666), or email (support@viindhyagold.com). You're also welcome to visit our head office in person during business hours.
Enrolment, KYC & Payments
04How do I enrol in a Viindhya Gold Purchase Plan?+
You can enrol through either of our two official platforms:
- Online: www.viindhyagroup.com
- Offline: Call our toll-free number to schedule your purchase, or walk in at our head office
05What documents are required to join a plan?+
To complete the online KYC process, you'll need:
- Aadhaar Card (linked with PAN)
- PAN Card (linked with Aadhaar)
- Email ID
- Mobile number (linked with Aadhaar)
- Nominee details
- Bank account details
Need help with KYC offline? Our support team can walk you through it — see Contact Us below.
06What payment methods are accepted?+
Online: UPI, NEFT, or RTGS. Offline: Cash, at our head office counter only.
Important: Viindhya Gold has not authorised any other payment channel or individual to collect payments on its behalf. We are not responsible for any payment made through unauthorised channels.
07Can I encash old gold or silver to join a plan?+
Yes. You can encash your existing gold or silver and use the proceeds toward any of our current purchase plans. Schedule a meeting with us to get started.
08Can I hold more than one plan at the same time?+
Yes, you can purchase one or multiple plans, provided each is completed with the required KYC verification, documentation, and payment formalities.
Delivery & Tracking
19When can I take delivery of my gold or silver?+
Based on the type, status, or maturity timeline of the purchase plan, the quantity of gold/silver eligible for delivery is home-delivered at the registered address.
20Is doorstep delivery available?+
Yes, doorstep delivery is available on all plans. Delivery frequency depends on the maturity timeline of the plan you've purchased.
21Can I track my gold/silver accumulation online?+
Yes. Registered account holders can track their accumulation (including eDibby holdings) anytime via:
- Website: Account login at www.viindhyagroup.com
- Mobile App: Account login via Google Play / App Store